Meenakshi Nagarajan
I'm a UX researcher specialized in human-computer interactions and human-human interactions. I attended Wright State University where I did Master of Science in Industrial and Human Factors Engineering. I had an opportunity to work with public sector organizations while completing my degree as a Research Assistant.
After Masters, I pursued my Ph.D. and did two internships with reputed industries. I got opportunity to practice several methodologies in enterprise level research.
Over the years, I have worked on projects including: understanding first responders behavior on emergency scene and build a decision support system, understanding the perceived quality of robot clearners across different geography, understanding the perceived quality of a 2in1 robot versus a single robot among the target users, understanding the earnings journey of cab drivers and get user feedback on potential solutions. I was also able to collaborate with stakeholders in the process and narrow down the scope of a research project.
I have worked with users and stakeholders around the globe to ensure the user needs were represented while designing tools and app updates.
Experience
UX Design Research Intern
- Conducted multi-part qualitative study to explore users' perceived experience with robot wet cleaning
- Worked collaboratively with stakeholders to identify business questions and research needs
- Supported my senior researcher in international/cross-cultural research on perceived quality of robot vacuum
- Took notes and supported senior researchers in moderating user interviews
- Generate insights and recommendations that inform product development
- Supported senior researcher on mixed-methods research for product benchmarking. Actively involved in preparing notes grid, moderator guide, notetaking, qualitative data analysis to generate insights and participant management throughtout the study.
User Experience Research Intern
- Lead research project building enterprise user personas to inform product design
- Worked collaboratively with product and marketing team to identify general user types
- Recruiting participants depending on research goals
- Conducted face-to-face user interviews with librarians for qualitative research
- Conducted moderated usability testing, documented and analyzed the results and finally presented the design recommendations to the product manager
UX Research Assistant
- Designed and carried out qualitative UX research methods to report research findings as strategic product design recommendations.
- Design experiments to collect, analyze the quantitative data utilizing JMP/ R
- Leveraged my programming skills to support peers’ research projects on mobile application development in accordance to their design specifications.
- Demonstrated proof of concept ideas with prototypes to stakeholders
- Presented my work on augmenting Incident Command System (ICS) for disaster response at international conference: Winter Simulation Conference’16
Web Developer
Design and develop web applications and conduct unit testing. Used HTML/CSS and Javascript.
Education
Campbellsville University
GPA: 4
Wright State University
GPA: 3.775
Wright State University
GPA: 3.785
Relevant Coursework: Cognitive Science Engineering, Fundamentals of Human Factors Engineering, Design and Analysis of Experiments, Statistics for EGR, Information Retrieval, Cloud Computing
Anna University
GPA: 3.5
Skills
- Research planning
- User interviews
- Participant recruiting
- Usability testing
- Benchmarking studies
- Note-taking
- Surveys
- Diary study
- Mural
- Miro
- Dscout
- Usability hub
- Qualtrics
- Aurelius
- Sharepoint
- Confluence
- JMP
- R
- Microsoft Excel(Present findings in Microsoft Powerpoint)
Research Projects
ICS Augmentation tool – Master’s Research
Adaptive Learning System for training of First Responders - Doctoral Research
Future wet cleaning: Combo vs. Dedicated
Enterprise persona research
Publications
- David Wood, Meenakshi Nagarajan, Alexandra Opp, Subhashini Ganapathy, Michelle Cheatham, John Gallagher, Jim Gruenberg, Jack Smith (2016). Using Model-Based Simulation for Augmenting Incident Command System for Disaster Response. International 2016 Winter Simulation Conference, Washington, D.C., December 2016
- Nagarajan, M. (2018). Augmenting Incident Command System for Improved Emergency Response (Doctoral dissertation, Wright State University).